• We are delivering to your region with limited shipping options. Learn more
Get In Touch
541 Melville Ave, Palo Alto, CA 94301,
contact@emberio.com
Ph: +1.831.705.5448
Work Inquiries
work@emberio.com
Ph: +1.831.306.6725

Shipping Policy

1. Which countries do you ship your products to?

We can ship worldwide.

2. How is the delivery time calculated?

When processing with your order, we consider these factors when calculating the Estimated Delivery Date:              

– Order Processing: 

  • After your payment is authorized and verified, we will start processing your order immediately and this process often takes 3-5 business days.
  • Processing time for personalized items may take longer, from 5 to 10 business days, so please be patient with us.

– Transit Time:

  • The amount of time it takes your order to leave our warehouse and arrive at the local delivery carrier. It is estimated to take from 7 – 20 business days depending on your location.

     *Please note that these are estimated delivery times only.

3. How much is the shipping charge?

Shipping charges are estimated due to your location and the order’s weight. The minimum shipping fee will be $5.99 Please ensure all delivery information is correct. If there is incorrect or missing information, we may be required to contact you for an update on the delivery information, which can cause delays in delivering your order. Delays may also occur as a result of customs clearance. Please fill in your address in all details, otherwise, the package we mail to you will be returned to us.

We use cookies to give you the best experience.