1. How long does delivery take?
Processing time for personalized items may take longer, from 7 to 10 business days. Once the shipment is loaded on the plane, estimated delivery is 6-8 business days for the United States, and 18-24 business days for other countries. Please note that there are some unforeseen circumstances such as customs delays that we are unable to control on our end as well as delays in holiday seasons. Due to the Coronavirus COVID-19 outbreak, the shipment may take longer.
2. I need my order fast, do you guys provide expedited shipping?
Unfortunately, we do not offer expedited shipping.
3. Will I be charged with customs and taxes?
Tax is not included in the price on our website, which means you might be liable to pay for duties and taxes once you receive your order. Import taxes, duties, and related customs fees may be charged once your order arrives at its final destination, which is determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of the charges, please contact your local customs office.